Privacy Policy

At LOGICA CORP, we recognize the importance of privacy and the protection of personal data. Therefore, we provide this Privacy Policy to clearly and transparently inform how we collect, use, store, protect, and, when applicable, disclose the personal data of individuals who interact with our website, our contact channels, and the e-Califica platform, in accordance with the applicable regulations of the Republic of Ecuador.

  1. Data Controller

The data controller is LOGICA CORP. Phone: 754-256-7183. Email for data protection matters: dataprotection@logica-us.com.

  1. Scope of this Policy

This Policy applies to the processing of personal data carried out through:

  • Logica’s institutional website
  • Contact forms, information requests, and other physical or digital channels
  • Email communications, phone calls, or other enabled means
  • Commercial, contractual, and administrative processes related to clients, suppliers, and partners
  • Recruitment and employment processes
  • The e-Califica platform, when applicable to the use of our services
  1. Personal Data We May Collect

Depending on your relationship with Logica and the channel used, we may collect personal data such as:

  • First and last names
  • ID card, passport, RUC, or other identification document
  • Job title or role
  • Physical address
  • Phone number
  • Email address
  • Contractual, commercial, tax, or accounting information
  • Banking information when necessary for payments or collections
  • Information contained in forms, requests, communications, or documents submitted to Logica
  • Images captured by video surveillance systems at our facilities
  • Browsing data strictly necessary for the technical and secure operation of the website

In certain processes—such as recruitment or supplier/client management—Logica may process additional categories of data when necessary and proportional to the informed purpose, always under a valid legal basis and in accordance with applicable regulations.

 

  1. How We Obtain Personal Data

Logica may obtain personal data when you:

  • Browse our website
  • Complete physical or digital forms
  • Request information about our services
  • Communicate with us via email, phone, or messaging
  • Participate in contracting, selection, or qualification processes
  • Upload information or documents to the e-Califica platform
  • Visit our facilities
  1. Purposes of Processing

We process personal data for legitimate, specific, and proportional purposes, including:

  • Responding to inquiries, requests, and communications
  • Managing relationships with clients, suppliers, partners, and third parties
  • Evaluating, contracting, and monitoring products and services
  • Executing supplier qualification processes through e-Califica
  • Registering, validating, reviewing, and managing documentation uploaded to the platform
  • Issuing reports, certificates, contractual records, or service-related reports
  • Managing billing, payments, collections, and tax or accounting obligations
  • Complying with legal, regulatory, and contractual obligations
  • Managing recruitment, hiring, and personnel administration
  • Protecting individuals, assets, facilities, and Logica’s information
  • Managing and responding to requests to exercise personal data rights
  1. Legal Basis

Logica processes personal data when a legal basis exists, including:

  • Execution of pre-contractual measures
  • Execution and fulfillment of a contractual relationship
  • Compliance with legal or regulatory obligations
  • Consent of the data subject, when applicable
  • Logica’s legitimate interest, when appropriate and without overriding the rights of the data subject

When processing is based on consent, it will be requested freely, specifically, informedly, and unequivocally, and may be revoked according to applicable regulations.

  1. Data Disclosure and Transfer

Logica may disclose or transfer personal data only when a legal basis justifies it, including:

  • When necessary for the provision of contracted services
  • When required to comply with legal or regulatory obligations
  • When requested by a competent authority
  • When technological providers or third parties support Logica’s operations under confidentiality and security obligations
  • When the data subject has authorized it, when applicable

Logica does not sell or commercialize personal data.

  1. Data Retention

Personal data will be retained for the time necessary to fulfill the purposes for which it was collected, as well as any additional period required to comply with legal, contractual, accounting, or tax obligations, or to address claims, audits, or requests from competent authorities.

  1. Information Security

Logica applies reasonable technical, organizational, legal, and physical measures to protect personal data from loss, destruction, unauthorized access, alteration, misuse, or unauthorized disclosure. These measures include access controls, permission management, staff confidentiality, document safeguarding, and security actions aimed at preserving the confidentiality, integrity, and availability of information.

  1. Cookies and Similar Technologies

Our website uses only necessary or technical cookies, essential for the basic, secure, and stable functioning of the portal. These cookies enable proper loading, display, and communication between the browser and the server. Logica does not use advertising or commercial tracking cookies on its institutional website. For more information, please refer to our Cookies Policy.

  1. Rights of Data Subjects

Data subjects may exercise the rights recognized by applicable regulations, including:

  • Access
  • Rectification and updating
  • Deletion
  • Objection
  • Portability
  • Suspension of processing
  • Other rights established by law
  1. How to Exercise Your Rights

Requests to exercise rights may be submitted through the channels enabled by Logica. Data subjects may write to protecciondedatos@logica.com.ec or consult our Rights Exercise page, where they will find the procedure, requirements, and available channels. Logica may request additional information to verify the identity or representation of the requester before processing the request.

  1. Accuracy and Updating of Information

The data subject is responsible for providing truthful, accurate, complete, and updated personal data. In case of changes, we recommend notifying Logica promptly to keep records updated and avoid impacts on service provision or request handling.

  1. Third-Party Links

Our website may contain links to third-party pages or services. Logica is not responsible for the privacy practices, content, or terms of use of such external sites. Users are encouraged to review their respective policies before providing personal information.

  1. Updates to this Policy

Logica may modify or update this Privacy Policy when regulatory, operational, technological, or internal improvement changes occur. Any update will be published in this same section of the website, indicating the date of its latest revision or update.

  1. Contact

For inquiries related to this Privacy Policy or the processing of personal data, you may contact us at:

LOGICA CORP
Phone: 754-256-7183
Email: dataprotection@logica-us.com

Last updated: March 13, 2026.